Quick Response allows respondents to answer report questions using predefined reply options instead of typing a full response.
If you prefer fully manual or custom answers, this feature can be disabled at the account level.
Step 1: Open account settings
Log in to your Teamline account.
In the top-right corner, click your profile icon to open the dropdown menu, then select Settings.
Step 2: Go to Reports settings
Inside Settings, open the Reports section and scroll down to the Quick Response options.
Step 3: Disable Quick Response
Uncheck the “Enable Quick Response option” checkbox.
Once disabled, predefined quick replies will no longer appear in reports.
Optional: Customize Quick Response options
If you prefer to keep Quick Response enabled, you can also:
Remove existing response options
Add your own custom response options (⚠️ Don’t forget to press Enter after adding a new Quick Response option)
This allows you to tailor quick replies to your team’s workflow instead of disabling the feature entirely.