Privacy Policy

Teamline, Inc., a Delaware corporation (“we”, “our”, or “us”), operates the Teamline website https://www.teamline.ai (the “Website”) and provides the Teamline applications for Slack and Microsoft Teams, as well as other related services (collectively, the “Services”).

This Privacy Policy is incorporated by reference into our Terms of Service and governs how we collect, use, and protect personal information.

When you access the Website or use the Services, you may provide us with personally identifiable information (“Personal Information”). This Privacy Policy explains:

If you provide Personal Information about other individuals, or if others provide your information to us, we will use that information only for the specific purpose for which it was provided.

This Privacy Policy also applies to Personal Information shared between Teamline and its business partners, subsidiaries, and affiliates where applicable.

When Teamline is installed in Slack or Microsoft Teams, we may receive:

This information is provided via the platform APIs.

If you are a member of a team using Teamline, we may receive:

This information is used to operate Teamline features and deliver reports within your team.

We also collect similar information when you create a Teamline account using:

We store messages that are directly sent to or explicitly addressed to the Teamline bot, including:

We do not store messages that are unrelated to Teamline.

We collect information when you:

This may include contact details and billing-related metadata.

We collect content you submit through our websites, such as:

When you contact support, we may collect:

To process payments, Teamline requests:

Teamline does not store or manage payment card data.
All payment information is processed and stored by Stripe, our third-party payment provider. Teamline interacts with Stripe only via secure API tokens.

We collect information about how you use the Services, including:

This may include:

We may use IP-based location data to improve service experience.

Other users may provide information about you, for example:

When you connect third-party services (e.g., Jira, Trello, GitHub, GitLab, Google Analytics), we may receive:

Custom integrations may also transmit data to Teamline via APIs.

We use cookies and similar technologies to:

You can disable cookies in your browser settings, though some features may not function correctly.

We use collected information to:

We may also use information with your explicit consent for specific purposes, such as publishing testimonials.

We do not sell or rent your Personal Information.

Information may be shared with trusted service providers, including:

We may disclose information if required:

If you are part of a Slack or Microsoft Teams workspace using Teamline, we may display:

We do not make report content, messages, or responses publicly available.

We store data using secure cloud providers located in the United States and apply industry-standard security measures.

While we take reasonable steps to protect your data, no system can guarantee absolute security.

For security inquiries, contact [email protected].

We retain information as long as necessary to:

Some information may remain available to team members after account deactivation to preserve report history and collaboration continuity.

To delete your account or update personal information, contact [email protected].

Certain shared content may remain visible to other users after account deletion, as required for service continuity.

We may update this Privacy Policy from time to time.
Material changes will be announced on the Website or through the Services.

Continued use of the Services constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, contact us at:

📧 [email protected]

Effective Date: October 13, 2025